Navasota Water Bill Pay & Setup
Official water utility, online billing, and customer service guide for Navasota, Texas.
Online Bill Pay Portal
Securely pay your municipal water and sewer bills online without any hassle.
Contact & Office Details
Service Provider
City of Navasota Utility Billing
In-Person Office
200 E McAlpine St, Navasota, TX 77868
Important Notice
To avoid penalties, payments are due by 5:00 p.m. on the due date. An Insite Fee of $2.00 applies to online portal payments.
Complete Water Utility Guide
Welcome to Navasota: Establishing Your Utilities
Securing your municipal water and sewer connection in Navasota begins with a trip to the local City Hall, conveniently located at 200 E. McAlpine Street. New occupants must submit a formal application, present a state-issued photo ID, and supply a signed copy of their lease or property deed. An upfront security deposit is also mandatory to finalize the account creation. Processing these documents a few days ahead of your move ensures that your home has fully pressurized plumbing upon your arrival.
Comprehensive Monthly Utility Invoicing
The Navasota Utility Billing department consolidates several municipal services, including water, wastewater, and garbage collection, into one comprehensive monthly invoice. This streamlined approach allows homeowners to easily track their household consumption. Because water usage fluctuates heavily depending on seasonal irrigation habits, actively reviewing your monthly volumetric charges is an excellent method for spotting early signs of hidden pipe leaks or running toilets before they become catastrophic.
Remitting Your Payment and Avoiding Late Charges
Navasota gives its residents diverse avenues to handle their utility balances. While traditional mail-in payments and in-person transactions at the McAlpine office remain popular, the city digital web portal offers immediate processing via credit or debit cards, albeit with a nominal convenience surcharge. To avoid manual processing entirely, customers can enroll in the ACH auto-draft program, which securely pulls the owed amount directly from a checking account on the actual due date.
Steps to Take if Your Service is Disconnected
Failure to remit payment before the specified deadline results in immediate financial consequences. The city strictly applies a 10 percent penalty charge to any account that misses the monthly cutoff. If an invoice remains ignored past the extended grace period, municipal workers will be dispatched to sever the water connection. Restoring a suspended meter is a costly endeavor, requiring the resident to pay the entirety of the delinquent balance alongside a mandatory administrative reconnection fee.
Frequently Asked Questions
Q: Where can I pay my water bill online in Navasota?
A: You can pay your bill securely through the official payment portal managed by City of Navasota Utility Billing.
Q: What are the office hours for water utility services?
A: The office is open during these hours: Monday - Friday, 8:00 AM - 5:00 PM.
Q: Who do I call for water emergencies or billing questions?
A: You can contact City of Navasota Utility Billing customer service directly at 936-825-6475.
Looking for Trash & Recycling info?
Find your pickup schedule, bulk waste rules, and holiday delays for Navasota.
View Trash Schedule →