Krum Water Bill Pay & Setup
Official water utility, online billing, and customer service guide for Krum, Texas.
Online Bill Pay Portal
Securely pay your municipal water and sewer bills online without any hassle.
Contact & Office Details
Service Provider
Krum Utility Billing
In-Person Office
146 W McCart St, Krum, TX 76249
Important Notice
A residential deposit is required for new accounts. Bank drafting is an available option for monthly utility payments.
Complete Water Utility Guide
Establishing Your Utility Account
Initiating municipal services in the City of Krum involves coordinating with the Utility Billing department located at 146 W. McCart Street. Incoming residents must complete the requisite paperwork to activate their household water and sewer taps. The city operates on a tiered pricing structure to promote conservation. For a standard residential dwelling utilizing a 3/4-inch meter, the minimum base rate begins at $27.41 per connection. As your volumetric usage increases, the cost per thousand gallons rises sequentially. Additionally, the city graciously offers a specialized financial discount on monthly water and sewer rates exclusively for senior citizens aged 65 and older.
Consolidated Municipal Invoicing
To simplify your household budget, the City of Krum consolidates all of your essential civic services into one unified monthly invoice. Your statement will clearly itemize your exact water consumption, the associated sewer processing fees, your standard garbage collection, and any specialized limb pickup charges. While the city handles all water-related infrastructure, please note that electricity and natural gas are managed by independent retail providers. Because your essential services are bundled together, keeping your municipal account in excellent financial standing is critical to avoid any sudden interruptions to your daily routine.
Submission Methods and Mailing Details
The utility billing clerks provide an array of reliable methods to submit your monthly payments. Citizens who prefer managing their finances digitally can access the secure online municipal dashboard to instantly process credit and debit transactions. If you prefer utilizing the traditional postal service, be sure to route your checks or money orders to the official municipal mailing address at P.O. Box 217, Krum, TX 76249, rather than the physical street address. For immediate, in-person assistance regarding billing discrepancies, the McCart Street office is fully staffed with knowledgeable personnel ready to help.
Industrial and Commercial Pretreatment Rules
For residents operating businesses or commercial enterprises within the city limits, Krum enforces stringent wastewater regulations. Specifically, the public works division heavily monitors any industrial discharge entering the municipal sewer system. Commercial entities introducing significant pollutants must file comprehensive baseline monitoring reports detailing the exact chemical concentration and daily volume of their wastewater. The city requires these businesses to implement robust pretreatment systems to neutralize harmful agents before they ever reach the municipal treatment plant, thereby safeguarding the local ecosystem and preventing catastrophic damage to the city's pipe network.
Frequently Asked Questions
Q: Where can I pay my water bill online in Krum?
A: You can pay your bill securely through the official payment portal managed by Krum Utility Billing.
Q: What are the office hours for water utility services?
A: The office is open during these hours: Monday - Thursday 7:30 AM - 5:00 PM, Friday 7:30 AM - 11:00 AM.
Q: Who do I call for water emergencies or billing questions?
A: You can contact Krum Utility Billing customer service directly at 940-482-3491.
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