Hudson Water Bill Pay & Setup
Official water utility, online billing, and customer service guide for Hudson, Texas.
Online Bill Pay Portal
Securely pay your municipal water and sewer bills online without any hassle.
Contact & Office Details
Service Provider
Hudson Water Supply Corporation
In-Person Office
3458 Ted Trout Dr, Hudson, TX 75904
Important Notice
Water service is provided by the independent Hudson Water Supply Corporation rather than a direct municipal department.
Complete Water Utility Guide
Establishing Utility Accounts on Ted Trout Drive
Managing your municipal billing in the City of Hudson is handled directly through the dedicated utility department located at 3458 Ted Trout Drive. When you purchase a home or sign a new lease in the area, establishing your new water and sewer account requires interacting with this main office. The city staff will provide all the necessary authorization forms to get your property's meter officially activated. It is important to note that the billing structure and water rates are strictly governed by the city council, ensuring transparent and fair pricing for all properties within the municipal boundaries.
Strict Payment Deadlines by the 10th
The Hudson billing cycle features very rigid timelines that customers must respect to avoid unnecessary financial penalties. All water statements are considered past due if full payment is not received by 4:00 PM on the 10th of every month. If the 10th happens to fall on a weekend, you must ensure your payment is securely deposited in the overnight payment box before 8:00 AM on the following Monday morning. Any envelopes retrieved by staff after that exact Monday morning cutoff will automatically trigger a late charge on your account balance.
Setting Up Automated Bank Drafts
For a completely worry-free approach to managing your monthly utilities, the city highly encourages homeowners to utilize their Automated Bank Draft service. By filling out the ACH Recurring Debit Form—which can be easily printed from the new resident resources tab on the city's online portal—and submitting it alongside a voided check, your balance will be electronically deducted from your checking account each month. There is absolutely no setup charge or hidden processing fee for enrolling in this program. It is the most reliable way to ensure you never miss the strict 4:00 PM deadline.
Online X-Press Pay and Lobby Walk-Ins
If you prefer handling your transactions face-to-face or need to discuss a billing discrepancy, the Ted Trout Drive office welcomes walk-in customers. The utility clerk accepts cash, personal checks, money orders, and major credit cards. However, the city explicitly warns residents that lines can grow exceptionally long on the 9th and 10th of the month. Mondays, Fridays, and the first business day immediately following a holiday are also known for heavy foot traffic. To avoid the lobby entirely, residents can sign up for the X-Press Pay e-billing system online for quick credit card checkout.
Frequently Asked Questions
Q: Where can I pay my water bill online in Hudson?
A: You can pay your bill securely through the official payment portal managed by Hudson Water Supply Corporation.
Q: What are the office hours for water utility services?
A: The office is open during these hours: Monday - Friday, 8:00 AM - 4:30 PM.
Q: Who do I call for water emergencies or billing questions?
A: You can contact Hudson Water Supply Corporation customer service directly at 936-875-2435.
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