Center Water Bill Pay & Setup
Official water utility, online billing, and customer service guide for Center, Texas.
Online Bill Pay Portal
Securely pay your municipal water and sewer bills online without any hassle.
Contact & Office Details
Service Provider
City of Center Utilities
In-Person Office
613 Tenaha St, Center, TX 75935
Important Notice
The utility department is located at City Hall. Payments can be placed in the drop box or submitted through the online portal.
Complete Water Utility Guide
Utility Account Initiation and Processing
Securing running water in Center involves setting up an account through the city's centralized utility billing department. Whether you are transferring an existing service or opening a brand new account for a recently purchased property, the municipal staff requires formal documentation and verification of identity to activate the water meter. Once activated, your household will begin receiving monthly statements that consolidate your water usage, sewer fees, and standard municipal sanitation charges into one comprehensive invoice, vastly simplifying your local household budget management.
Monthly 15th Due Date and 10% Penalty
The local billing calendar dictates that all municipal utility bills are strictly due by the 15th of each month. Should the 15th happen to fall on a weekend or a recognized city holiday, the deadline is graciously extended to the end of the very next business day. Any account that fails to submit full payment by this cutoff will automatically incur a 10% late penalty. The city finance department does not waive late fees under any circumstances, including postal delays, making it absolutely imperative to monitor your account status closely.
Navigating Service Disconnections and Reinstatement
Accounts that remain past due after the initial deadline are placed in a grace period for exactly ten additional days. If the balance is not cleared by the end of this 10-day window, the account is officially flagged as delinquent and becomes subject to immediate physical disconnection. Once a water meter is shut off, a $25.00 reinstatement fee is applied to the ledger. To restore the flow of water, the customer must pay the entire overdue balance plus this reinstatement fee before 5:00 PM. Requesting an emergency reconnection outside of regular business hours will trigger a much steeper $75.00 after-hours fee.
Digital Payments, AutoPay, and Conservation Strategies
To avoid the stress of manual payments and the risk of costly late penalties, residents are highly encouraged to enroll in the digital AutoPay system via the municipal online portal. Customers can also take advantage of a secure night drop box for after-hours check deposits, provided the envelope is dropped before 5:00 PM on the due date to receive same-day credit. Beyond payment logistics, the utility department urges customers to proactively check their irrigation systems and fix household leaks, as smart water conservation directly lowers your monthly statement while protecting the local water supply.
Frequently Asked Questions
Q: Where can I pay my water bill online in Center?
A: You can pay your bill securely through the official payment portal managed by City of Center Utilities.
Q: What are the office hours for water utility services?
A: The office is open during these hours: Monday - Friday, 8:00 AM - 5:00 PM.
Q: Who do I call for water emergencies or billing questions?
A: You can contact City of Center Utilities customer service directly at 936-598-2941.
Looking for Trash & Recycling info?
Find your pickup schedule, bulk waste rules, and holiday delays for Center.
View Trash Schedule →