Caddo Mills Water Bill Pay & Setup
Official water utility, online billing, and customer service guide for Caddo Mills, Texas.
Online Bill Pay Portal
Securely pay your municipal water and sewer bills online without any hassle.
Contact & Office Details
Service Provider
Caddo Mills Utility Department
In-Person Office
2313 Main St, Caddo Mills, TX 75135
Important Notice
A residential deposit is required for new accounts. Bank drafting is an available option for monthly utility payments.
Complete Water Utility Guide
Establishing Utility Services on Main Street
To initiate essential water and sewer utilities in Caddo Mills, new occupants must coordinate with the local water department. The administrative office, located at 2313 Main Street, requires a formal residential or commercial water application to activate the meter at your new address. Renters will specifically need to submit a landlord water application along with a valid government ID and a copy of their signed lease agreement. Processing these documents a few days ahead of your move-in date guarantees that your indoor plumbing will be fully operational the moment you step through the door.
Strict 15th Deadline and Automatic Penalties
The Caddo Mills utility billing cycle is enforced with strict deadlines to maintain municipal cash flow. Water bills are mailed out to residents by the end of every month. The total balance is always due by the 15th of the following month. If a payment is not successfully processed by 6:00 PM on the 15th, the account is immediately considered past due. The very next morning on the 16th, a flat $25 late penalty is automatically applied to the ledger. Not receiving a physical bill in the mail does not exempt any household from these rigid deadlines or associated fees.
Severe Disconnection Rules on the 26th
Failing to address an outstanding water bill will quickly escalate to a complete service interruption. If an account remains unpaid by 8:00 AM on the 26th of the month, the Caddo Mills water clerk will dispatch a technician to physically disconnect the property's water supply. Furthermore, an additional $25 disconnection fee is immediately tacked onto the delinquent account. To have the tap turned back on, the resident must pay the original balance, the initial late fee, and the disconnection penalty in full. Restorations are only processed during standard municipal operating hours.
Convenient Payment Methods and Night Drop Box
For optimal convenience, the city offers a variety of ways to settle your municipal invoice. Many residents choose to utilize third-party digital processors to pay securely via credit card, debit card, or linked bank account. If you prefer to bypass online transaction fees, you can drop off a physical check after hours. A secure night drop box is conveniently mounted on the parking lot side of the Caddo Mills Police Station, located at 2309 Main Street. Any envelopes deposited in this box overnight are collected and credited first thing the following business morning.
Frequently Asked Questions
Q: Where can I pay my water bill online in Caddo Mills?
A: You can pay your bill securely through the official payment portal managed by Caddo Mills Utility Department.
Q: What are the office hours for water utility services?
A: The office is open during these hours: Monday - Friday, 8:00 AM - 4:00 PM.
Q: Who do I call for water emergencies or billing questions?
A: You can contact Caddo Mills Utility Department customer service directly at 903-527-3116.
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