Bridgeport Water Bill Pay & Setup
Official water utility, online billing, and customer service guide for Bridgeport, Texas.
Online Bill Pay Portal
Securely pay your municipal water and sewer bills online without any hassle.
Contact & Office Details
Service Provider
Bridgeport Utility Billing
In-Person Office
900 Thompson St, Bridgeport, TX 76426
Important Notice
Utility bills include water, sewer, and sanitation. Payments can be dropped off at the drive-up window or night drop box.
Complete Water Utility Guide
Unified Utility Setup at City Hall
Establishing a new household in Bridgeport involves a unified utility approach, as the municipality requires residents within the city limits to utilize both city-provided water and city-provided electricity. To open your account, you must physically visit the Utility Billing Department located inside City Hall at 900 Thompson Street. The clerks require a completed application form, your valid driver's license, and a secondary form of identification. Because the city manages multiple services, the upfront security deposit is comprehensive. The average residential deposit totals $300, which covers $150 for the electric connection and $150 for the water and sewer tap.
Operating Hours and the Quick Pay Portal
The Financial Services Department in Bridgeport offers several highly convenient methods for residents to clear their monthly municipal invoices. If you need to speak with a clerk or pay in person, the Thompson Street office is open Monday through Thursday from 8:00 a.m. to 5:00 p.m., with shortened hours on Friday closing at 3:00 p.m. For unparalleled convenience, the city features an online Quick Pay module via Tyler Technologies. This secure gateway allows you to instantly pay your combined electric and water bill without the hassle of remembering a login or password; you simply need your exact municipal account number.
Disconnections and Payment Arrangements
Maintaining an active account in Bridgeport requires strict adherence to the municipal billing calendar. Any payments received after 5:00 p.m. are officially processed on the following business day, which can inadvertently trigger late penalties if submitted on the deadline date. If you are facing financial hardship, the city does offer formal payment arrangements to help avoid a complete lockout. However, these agreements must be established either in person or over the telephone prior to the official date of disconnection. Once your services are physically cut off by a field technician, payment plans are no longer an option.
Fees for New Infrastructure Taps
For developers constructing new homes or residents needing a completely fresh connection to the municipal grid, Bridgeport publishes a strict fee schedule for infrastructure taps. Installing a standard 1-inch water tap costs approximately $2,989.00, while a larger 2-inch tap runs $3,461.00. Establishing a new sewer tap up to 6 inches in diameter carries a baseline fee of $2,609.00. It is crucial to note that if the public works department has to cut through existing concrete to lay the new utility lines, an additional flat fee of $378.00 is automatically added to the installation total.
Frequently Asked Questions
Q: Where can I pay my water bill online in Bridgeport?
A: You can pay your bill securely through the official payment portal managed by Bridgeport Utility Billing.
Q: What are the office hours for water utility services?
A: The office is open during these hours: Monday - Friday, 7:30 AM - 5:30 PM.
Q: Who do I call for water emergencies or billing questions?
A: You can contact Bridgeport Utility Billing customer service directly at 940-683-3400.
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