Lauderhill Water Bill Pay & Setup
Official water utility, online billing, and customer service guide for Lauderhill, Florida.
Online Bill Pay Portal
Securely pay your municipal water and sewer bills online without any hassle.
Contact & Office Details
Service Provider
City of Lauderhill Utility Billing
In-Person Office
5581 W Oakland Park Blvd, Lauderhill, FL 33313
Important Notice
The city offers an automated phone payment system and a drop box for utility bill payments.
Complete Water Utility Guide
Upgrading to the New Tyler Technology Payment Portal
As of April 2026, the City of Lauderhill completely modernized its utility billing infrastructure by transitioning to a state-of-the-art Tyler Technology platform. This essential system upgrade means that all previous online payment portals have been fully deactivated, and old login credentials are no longer valid. Every single utility customer is required to register and create a brand-new account in the new ecosystem. To successfully register, you must wait until you receive your newly formatted utility bill in the mail, as it contains a newly generated, unique Customer Number. Without this updated number, you cannot link your physical service address to your new digital profile.
Re-Enrolling in Automatic Payments
Because the city migrated to entirely new software servers, financial data from the old system was securely purged and did not automatically carry over. If you previously enjoyed the convenience of AutoPay, you must manually log in to the new 2026 portal and re-enter your banking or credit card details to re-enroll. Failing to set up your automatic payments again could result in missed deadlines. To ease this transition for all Lauderhill residents, the finance department temporarily suspended all late fees during the introductory phase, ensuring nobody was penalized while waiting for their new bills and familiarizing themselves with the updated interface.
Alternative Ways to Settle Your Utility Bill
While the digital portal is the fastest method, Lauderhill provides a variety of offline options to accommodate everyone. If you prefer paying by phone, an automated secure line is available by calling 888-991-2788. For those who wish to pay via personal check, cashier's check, or money order, you can safely mail your remittance directly to City Hall on West Oakland Park Boulevard. Additionally, there is a physical drop box situated at the front entrance of City Hall, allowing for contactless drop-offs after regular operating hours. Please note that cash is strictly prohibited in the drop box to ensure municipal security.
Handling Emergency Shutoffs and Service Reconnections
Falling significantly behind on your utility payments can unfortunately result in a water service disconnection. If your home's water is shut off due to a delinquent balance, you must pay the outstanding amount through the online portal and then immediately speak directly to a Customer Service Representative at 954-730-3030 to trigger a reconnection work order. If you process your payment Monday through Thursday before 7:00 p.m., the city guarantees same-day service restoral by 8:00 p.m. Payments made late on Fridays will result in your water remaining disconnected until the next business day, so resolving financial holds early in the week is critical for your household peace of mind.
Frequently Asked Questions
Q: Where can I pay my water bill online in Lauderhill?
A: You can pay your bill securely through the official payment portal managed by City of Lauderhill Utility Billing.
Q: What are the office hours for water utility services?
A: The office is open during these hours: Monday - Thursday, 7:30 AM - 6:00 PM.
Q: Who do I call for water emergencies or billing questions?
A: You can contact City of Lauderhill Utility Billing customer service directly at 954-730-3030.
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