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Citrus Springs Water Bill Pay & Setup

Official water utility, online billing, and customer service guide for Citrus Springs, Florida.

Online Bill Pay Portal

Securely pay your municipal water and sewer bills online without any hassle.

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Contact & Office Details

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Service Provider

Citrus County Utilities

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Customer Service

352-527-7650

๐Ÿ•’ Monday - Friday, 8:00 AM - 5:00 PM

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In-Person Office

110 N Apopka Ave, Inverness, FL 34450

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Important Notice

The county provides water and sewer service to the Citrus Springs area.

Complete Water Utility Guide

Establishing Citrus County Utilities Service

Domestic drinking water and sanitary sewer services for the Citrus Springs area are administered by the Citrus County Water Resources Department. To activate a new water connection at your property, prospective customers must interact directly with the Utility Business Services division. A mandatory security deposit and non-refundable initial connection fees are typically required to unlock the meter. Interestingly, the county offers a Connection Fee Installment Lien Agreement, allowing eligible property owners to amortize their hefty connection costs over a ten-year period, easing the immediate financial burden of establishing a new utility line.

Utilizing the Invoice Cloud Payment Portal

Managing your monthly water expenses is completely streamlined through the countyโ€™s highly secure digital payment platform, which is hosted by Invoice Cloud. By setting up an online profile, Citrus Springs residents can effortlessly track their historical water consumption, view digital copies of their statements, and process immediate electronic payments. For those who prefer to handle their financial payments via telephone, you can dial the 24-hour automated system at (844) 619-2724 to pay with a credit card, debit card, or eCheck. Be aware that paying by phone will incur a small third-party service fee.

In-Person Payments and Secure Drop Boxes

If you are not inclined to use digital payment gateways, Citrus County Utilities maintains several accessible offline avenues. You can pay your bill in person at the Lecanto Government Building on Sovereign Path during normal weekday lobby hours, from 8:00 AM to 4:30 PM. For after-hours convenience, secure payment drop boxes are available at both the Lecanto Government Building and the Crystal River Tax Collector's Office. Payments deposited into these boxes are safely retrieved and posted to customer accounts by the end of the very next business day.

Mailing Your Utility Payment

For residents who prefer the steadfast reliability of the United States Postal Service, mailing your monthly water bill is always an option. Citrus County Utilities provides two separate mailing addresses for your convenience: a local processing center in Lecanto and a dedicated PO Box located in Cape Coral. When mailing your personal check or money order, always remember to include the detachable remittance slip from your paper statement. You must allow ample time for postal delivery, as the county explicitly states they are not responsible for mail delays that result in late penalties.

Late Accounts and Service Termination

The Citrus County Water Resources Department strictly enforces timely utility payments to maintain and upgrade the regional infrastructure. Your water and sewer bill is due upon receipt, and you have until 5:00 PM on the 20th of the month to submit payment before late fees are automatically applied. If an account falls into a severely delinquent status, the department will notify the customer. Failure to rectify the past-due balance, including any accrued interest or late fees, will inevitably result in the physical termination of water services. Service will not be legally reestablished until the entire delinquent balance is completely satisfied.

Frequently Asked Questions

Q: Where can I pay my water bill online in Citrus Springs?

A: You can pay your bill securely through the official payment portal managed by Citrus County Utilities.

Q: What are the office hours for water utility services?

A: The office is open during these hours: Monday - Friday, 8:00 AM - 5:00 PM.

Q: Who do I call for water emergencies or billing questions?

A: You can contact Citrus County Utilities customer service directly at 352-527-7650.

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