Citrus Hills Water Bill Pay & Setup
Official water utility, online billing, and customer service guide for Citrus Hills, Florida.
Online Bill Pay Portal
Securely pay your municipal water and sewer bills online without any hassle.
Contact & Office Details
Service Provider
Citrus County Utilities
In-Person Office
110 N Apopka Ave, Inverness, FL 34450
Important Notice
The county provides water and sewer service to the community.
Complete Water Utility Guide
Activating Your Citrus County Utility Account
Fresh drinking water and sewer connections for the Citrus Hills community are administered by Citrus County Utilities. Setting up a new residential account is a straightforward procedure managed by the Utility Business Services division. Prospective residents can initiate their service by submitting an application online, calling the customer support center, or visiting the government building in Lecanto in person. Applicants must provide a valid government-issued ID and a closing statement or lease agreement. An upfront security deposit is typically required to activate the water meter, serving as collateral against future unpaid balances.
Digital Billing and the Invoice Cloud Platform
Citrus County Utilities has modernized its financial operations by partnering with the Invoice Cloud platform. This secure external portal allows Citrus Hills residents to effortlessly manage their monthly utility statements. Through the digital dashboard, you can view your current balance, review historical consumption data, and process payments using major credit cards or electronic checks. The platform also encourages users to opt into paperless e-billing. By selecting this eco-friendly option, you will receive an immediate email or text notification the moment your new statement is generated, entirely bypassing the delays of traditional postal mail.
Traditional Payment Channels and Drop Boxes
If you prefer handling your finances outside of the digital realm, the county offers several conventional payment methods. You may mail a physical check to either the Lecanto headquarters or the Cape Coral processing center using the remittance envelope provided with your paper bill. For those who wish to drop off their payments securely after hours, official drop boxes are conveniently located in front of the Lecanto Government Building and the Crystal River Tax Collector’s Office. Additionally, an automated pay-by-phone system is accessible 24/7, though a small service fee applies to phone-based transactions.
The Neighbor Helping Neighbor Assistance Program
Unexpected financial hardships can happen to anyone. To support the community, Citrus County Utilities proudly facilitates the 'Neighbor Helping Neighbor' program. This initiative assists vulnerable households who are struggling to pay their monthly water and sewer bills. The Support Services team carefully screens applicants to determine their eligibility for financial aid. Citrus Hills residents who wish to contribute to this noble cause can easily opt to round up their monthly utility bill to the nearest dollar, with the extra pennies directly funding the assistance program to help families in need keep their water flowing.
SWFWMD Irrigation and Lawn Watering Rules
Because the region relies on the delicate Floridan Aquifer, Citrus Hills properties must rigorously adhere to the outdoor watering restrictions implemented by the Southwest Florida Water Management District (SWFWMD). Under normal conditions, residential landscape irrigation is restricted to two specific days a week based on the home's street address. To combat rapid moisture evaporation during the heat of the day, all automated sprinkler systems must remain completely deactivated between the hours of 10:00 a.m. and 4:00 p.m. Code compliance officers actively monitor neighborhoods and will issue citations for unauthorized watering.
Frequently Asked Questions
Q: Where can I pay my water bill online in Citrus Hills?
A: You can pay your bill securely through the official payment portal managed by Citrus County Utilities.
Q: What are the office hours for water utility services?
A: The office is open during these hours: Monday - Friday, 8:00 AM - 5:00 PM.
Q: Who do I call for water emergencies or billing questions?
A: You can contact Citrus County Utilities customer service directly at 352-527-7650.
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