Celebration Water Bill Pay & Setup
Official water utility, online billing, and customer service guide for Celebration, Florida.
Online Bill Pay Portal
Securely pay your municipal water and sewer bills online without any hassle.
Contact & Office Details
Service Provider
Enterprise CDD (Celebration Utilities)
In-Person Office
851 Celebration Ave, Celebration, FL 34747
Important Notice
Water, wastewater, and reclaimed water services are managed by the Enterprise Community Development District.
Complete Water Utility Guide
Initiating Toho Water Authority Service
Residents living in the master-planned town of Celebration receive their drinking water and sewer utility management from the Toho Water Authority. Getting your taps turned on requires setting up a customer profile directly through Toho's customer service channels. The most efficient way to start your service is by navigating the Toho website and submitting a digital application. You will need to supply a government-issued identification card and a copy of your lease or settlement statement. It is highly advised to complete this process several business days before your move-in date to ensure seamless activation.
Application Fees and Account Security
Establishing a new residential profile with Toho Water Authority involves certain upfront financial requirements. A non-refundable administrative activation fee will be applied to your very first billing statement to cover the physical labor of turning on the meter. Furthermore, a security deposit is mandated for all new accounts. The deposit amount typically reflects the meter size and the specific services tied to the property. This money is held as collateral, but customers who demonstrate a flawless payment history over a specific timeframe can often have the deposit credited back to their active utility balance.
Digital Account Management and AutoPay
Streamlining your household budget is incredibly simple using the modernized Toho Water Authority digital portal. By creating a secure login, Celebration residents can view their daily water usage graphs, access historical statements, and make instant electronic payments using a major credit card or bank transfer. To eliminate the risk of forgetting a due date, the utility heavily promotes its AutoPay feature. Once enrolled, the exact amount owed is automatically drafted from your checking account every single month, keeping your financial standing pristine.
Paying In-Person or Via Mail
For those who prefer not to conduct financial business on the internet, Toho provides multiple traditional payment avenues. The closest in-person customer service center is located in downtown Kissimmee, where friendly staff can process cash, check, and money order transactions during standard weekday hours. A secure drop box is also available on-site for after-hours check deposits. Alternatively, you can easily tear off the remittance coupon from your mailed paper invoice and send it via the United States Postal Service, ensuring you leave ample time for mail transit.
Water Conservation in a Master-Planned Community
Maintaining the lush landscapes of Celebration requires responsible water usage, guided by the South Florida Water Management District. Strict irrigation schedules dictate exactly when residents are legally permitted to water their lawns, usually restricted to two specific days per week based on odd or even address numbers. Watering between the peak sunlight hours of 10:00 AM and 4:00 PM is completely prohibited to reduce evaporation. Toho Water Authority enforces these rules rigorously, and non-compliance can trigger official warnings followed by escalating fines directly attached to your monthly water bill.
Frequently Asked Questions
Q: Where can I pay my water bill online in Celebration?
A: You can pay your bill securely through the official payment portal managed by Enterprise CDD (Celebration Utilities).
Q: What are the office hours for water utility services?
A: The office is open during these hours: Monday - Friday, 8:00 AM - 5:00 PM.
Q: Who do I call for water emergencies or billing questions?
A: You can contact Enterprise CDD (Celebration Utilities) customer service directly at 407-566-4132.
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